What’s your return or exchange policy?
Returns and exchanges must be initiated here
Returns are accepted within 30 days
Returns must be unworn, unwashed, and undamaged
The original form of payment used to place the order will be refunded
You can exchange the same product only if you request a different size
Packages are processed within a week of arrival at our warehouse for returns and exchanges
How long does it take to process a return?
We process all returns and exchanges within a week of receiving the package. Refunds usually take about 5-10 business days to appear in your account once they have been processed. Should you experience any delays, please contact your bank provider. For any further questions, please contact Support@rodwavemerch.ltd/
What if my items are damaged or defective?
You can reach out to our Fan Support by sending an email to Support@rodwavemerch.ltd/. It would be helpful if you could include your confirmation number and a picture of the product you received with your email.